Author Topic: Overview and Introduction: Quality Management Systems for Education and Training  (Read 19 times)

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Overview and Introduction: Quality Management Systems for Education and Training Providers and related documents

With the publication of this policy guideline document, the South African Qualifications Authority (SAQA) takes an important step towards facilitating the development of quality management systems (QMS) for education and training providers.

A parallel document entitled Quality Management Systems for ETQAs was released by SAQA in August 2000. In that document, the view of quality endorsed by SAQA is explicitly set out, as are the ways in which quality management systems may be operationalised by ETQAs, and the roles, responsibilities and functions ETQAs have in relation to providers and to SAQA. Quality Management Systems for Education and Training Providers has drawn on the approach adopted in Quality Management Systems for ETQAs. It is, therefore, strongly recommended that these documents be read jointly.

Furthermore, the links between Quality Management Systems for ETQAs, Quality Management Systems for Education and Training Providers and Criteria and Guidelines for Providers need to be stressed, since all these documents form part of an integrated
strategy by SAQA to enable the development of quality management systems among
ETQAs and providers. The links between the three documents are important because of the nature of the relationship between ETQAs and providers. Providers need to be clear about what ETQAs are mandated to do, as much as ETQAs need to be aware of quality management issues pertaining to providers.


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